New Delhi: Srinivasan Jayaraman, who left his job at Tata Consultancy Services (TCS), had a week to kill before joining a new company. He started learning new skills and spent more time with his family. But apparently, that wasn’t enough for him, so he decided to take a part-time job as a delivery agent at Zomato.
The Chennai-based software engineer, who worked as a Zomato agent for a couple of days, shared his learnings on the professional networking platform LinkedIn. He listed out the challenges faced he faced as a delivery partner during his brief stint of a couple of days as a delivery partner at Zomato.
“Many people are thinking the delivery boy’s job is disrespectful even when I said to my family they said first no. You are working in IT then why do you prefer to go. We need to change this mindset,” Jayaraman said in his post.
1. One of the challenges faced by agents, according to Jayaraman, is that customers don’t mention the delivery location properly.
2. Another pain point is that the phone numbers of customers are not updated properly on the platform.
3. “Sometimes cannot locate a restaurant if we are new to the location. Even You can’t find it easily when using google maps too,” he said in a LinkedIn post.
4. He also pointed out that he received an order that was to be delivered at a location about 14 km away from the pickup point – which was just his 3rd order in a span of 3 hours. Moreover, that was the last food order of the day as well.
5. Jayaraman also noted that he received fewer orders even in “hotspot locations” even during peak times. He said that he received a total of three orders in 3 hours.
6. Last but not least, he also pointed out the pressure of daily revision in petrol prices on delivery agents. Also Read: Zomato, Swiggy face temporary outages; customers unable to order food online
Tagging Zomato in his post, he urged the food delivery company to support the food delivery agents. “Please help/support our warriors. I have seen some notifications where you are planning to help with a petrol price hike. Really appreciate that. Keep helping them,” he said. Also Read: Better late than never: Piyush Goyal says on India-Australia trade
Live TV
#mute
';
$('div.listing').append(string);
}
});
},
error:function(xhr){
//console.log("Error");
//console.log("An error occured: " + xhr.status + " " + xhr.statusText);
nextload=false;
},
complete: function(){
$('div.listing').find(".loading-block").remove();;
pg +=1;
//console.log("mod" + ice%2);
nextpath="&page=" + pg;
//console.log("request complete" + nextpath);
cat = "?cat=120581";
//console.log(nextpath);
nextload=(ice%2==0)?true:false;
}
});
}
//lastoff = last.offset();
//console.log("**" + lastoff + "**");
});*/
var maindiv = false;
var dis = 0;
var fbcontainer="";
var fbid = '';
var fb_script=document.createElement('script');
fb_script.text= "(function(d, s, id) {var js, fjs = d.getElementsByTagName(s)[0];if (d.getElementById(id)) return;js = d.createElement(s); js.id = id;js.src="https://connect.facebook.net/en_GB/sdk.js#xfbml=1&version=v2.9";fjs.parentNode.insertBefore(js, fjs);}(document, 'script', 'facebook-jssdk'));";
var fmain = $(".sr2451196");
//alert(x+ "-" + url);
var fdiv = '
';
//console.log(fdiv);
//$(fb_script).appendTo(fmain);
$(fdiv).appendTo(fmain);
function fillElementWithAd($el, slotCode, size, targeting){
if (typeof targeting === 'undefined') {
targeting = {};
} else if ( Object.prototype.toString.call( targeting ) !== '[object Object]' ) {
targeting = {};
}
var elId = $el.attr('id');
//console.log("elId:" + elId);
googletag.cmd.push(function(){
var slot = googletag.defineSlot(slotCode, size, elId);
for (var t in targeting){
slot.setTargeting(t, targeting
}
slot.addService(googletag.pubads());
googletag.display(elId);
//googletag.pubads().refresh([slot]);
});
}
$(document).delegate("button[id^='mf']", "click", function(){
fbcontainer="";
fbid = '#' + $(this).attr('id');
var sr = fbid.replace("#mf", ".sr");
$(fbid).parent().children(sr).toggle();
fbcontainer = $(fbid).parent().children(sr).children(".fb-comments").attr("id");
});
function onPlayerStateChange(event){
var ing, fid;
//console.log(event + "---player");
$('iframe[id*="video-"]').each(function(){
_v = $(this).attr('id');
//console.log("_v: " + _v);
if(_v != event){
//console.log("condition match");
ing = new YT.get(_v);
if(ing.getPlayerState()=='1'){
ing.pauseVideo();
}
}
});
$('div[id*="video-"]').each(function(){
_v = $(this).attr('id');
//console.log("_v: " + _v + " event: " + event);
if(_v != event){
//jwplayer(_v).play(false);
}
});
}
function onYouTubePlay(vid, code, playDiv,vx, pvid){
if (typeof(YT) == 'undefined' || typeof(YT.Player) == 'undefined') {
var tag = document.createElement('script');
tag.src = "https://www.youtube.com/iframe_api";
var firstScriptTag = document.getElementsByTagName('script')[0];
firstScriptTag.parentNode.insertBefore(tag, firstScriptTag);
window.onYouTubePlayerAPIReady = function() {
onYouTubePlayer(vid, code, playDiv,vx, pvid);
};
}else{onYouTubePlayer(vid, code, playDiv,vx, pvid);}
}
function onYouTubePlayer(vid, code, playDiv,vx, pvid){
//console.log(playDiv + "Get Youtue " + vid);
//$("#"+vid).find(".playvideo-"+ vx).hide();
var player = new YT.Player(playDiv , {
height: '450',
width: '100%',
videoId:code,
playerVars: {
'autoplay': 1,
'showinfo': 1,
'controls': 1
},
events: {
'onStateChange': function(event){
onPlayerStateChange(event.target.a.id);
}
}
});
$("#video-"+vid).show();
}
function kalturaPlayerAPIReady(code, playDiv,pvid){
var dt=new Date;
var nt=dt.getTime();
var vtitle = "";
var video_id_arr = code.split("https://zeenews.india.com/");
var youbora_video_id = video_id_arr[5].split(".");
var youbora_video_id = '"' + youbora_video_id[0] + '"';
pre_roll = "https://pubads.g.doubleclick.net/gampad/ads?sz=640x480&iu=/11440465/Zeenews_English_Video/Zeenews_English_Preroll&tfcd=0&npa=0&sz=640x480&gdfp_req=1&output=vast&unviewed_position_start=1&env=vp&impl=s&description_url="+vtitle+"&correlator="+nt;
var sources ={};
var config = {
targetId: playDiv,
provider: {
partnerId: 2504201
},
playback: {
pictureInPicture : true,
autoplay: true
},
advertising: {
adBreaks: [{
position: 0,
ads: [{
url: [pre_roll]
}]
}]
},
plugins: {
youbora: {
options: {
"content.title": "TCS techie turns Zomato agent; shares delivery partners’ pain points in heartful LinkedIn post",
"content.customDimension.1":"Zee News",
"content.customDimension.2":"https://zeenews.india.com/",
"content.customDimension.3":"2022-Apr-06 16:14:53",
"content.customDimension.4":"Aman Rawat",
"content.customDimension.5":"2451196",
"content.customDimension.6":"Technology,Zomato,Zomato Delivery Partner,TCS,Srinivasan Jayaraman",
"content.id":youbora_video_id,
"content.language":"English"
}
},
ima: {
adsResponse: ""
}
}
}
var kalturaPlayer = KalturaPlayer.setup(config);
if(kalturaPlayer){
kalturaPlayer.reset();
}
var videoUrl = code;
var mediaid = '"zn' + pvid + '"';
sources = {
hls: [{
id: mediaid,
url: videoUrl,
mimetype: "application/x-mpegURL"
}]
}
kalturaplayerSetup(kalturaPlayer, sources);
if (typeof kalturaPlayer !== 'undefined') {
doRegisterEvents(kalturaPlayer);
}
}
function kalturaplayerSetup(kalturaPlayer, playbackType){
kalturaPlayer.setMedia({
plugins: {},
sources: playbackType
});
}
function doRegisterEvents(kalturaPlayer) {
/* player event*/
kalturaPlayer.addEventListener(kalturaPlayer.Event.Core.PLAY, playEvent);
kalturaPlayer.addEventListener(kalturaPlayer.Event.Core.PAUSE, pauseEvent);
kalturaPlayer.addEventListener(kalturaPlayer.Event.Core.PLAYBACK_ENDED, playbackEndedEvent);
/* ad event */
kalturaPlayer.addEventListener(kalturaPlayer.Event.AD_STARTED, adStartedEvent);
kalturaPlayer.addEventListener(kalturaPlayer.Event.AD_COMPLETED, adCompletedEvent);
kalturaPlayer.addEventListener(kalturaPlayer.Event.AD_SKIPPED, adSkippedEvent);
kalturaPlayer.addEventListener(kalturaPlayer.Event.AD_CLICKED,adClicked);
}
var vlabel = "https://zeenews.india.com"+$(this).attr("video-path");
var isVideoPlayed = false;
var isAdSkippedCompleted = false;
function adStartedEvent(event) {
var videotype = "zee english video";
gtag('event', 'Adstarted', { 'event_category': videotype, 'event_label': vlabel});
gtag('event', 'Play', { 'event_category': videotype, 'event_label': vlabel});
isVideoPlayed = true;
isAdSkippedCompleted = true;
}
function adCompletedEvent(event) {
var videotype = "zee english video";
gtag('event', 'Adcompleted', { 'event_category': videotype, 'event_label': vlabel});
isAdSkippedCompleted = true;
}
function adSkippedEvent(event) {
var videotype = "zee english video";
gtag('event', 'Adskipped', { 'event_category': videotype, 'event_label': vlabel});
isAdSkippedCompleted = true;
}
function adClicked(event) {
var videotype = "zee english video";
gtag('event', 'Adclicked', { 'event_category': videotype, 'event_label': vlabel});
}
function playbackEndedEvent(event){
var videotype = "zee english video";
gtag('event', 'Complete', { 'event_category': videotype, 'event_label': vlabel});
}
function playEvent(event) {
var videotype = "zee english video";
if((isVideoPlayed) && (isAdSkippedCompleted)){
isAdSkippedCompleted = false;
}else if((isVideoPlayed)){
gtag('event', 'resume', { 'event_category': videotype, 'event_label': vlabel});
}else{
gtag('event', 'Play', { 'event_category': videotype, 'event_label': vlabel});
isVideoPlayed = true;
}
}
function pauseEvent(event) {
var videotype = "zee english video";
gtag('event', 'Pause', { 'event_category': videotype, 'event_label': vlabel});
}
function AdloadEvent(event) {
var videotype = "zee english video";
gtag("event", "kaltura_adloaded", { "event_category": videotype, "event_label": vlabel});
}
function AdProgressEvent(event) {
var videotype = "zee english video";
gtag("event", "kaltura_adprogress", { "event_category": videotype, "event_label": vlabel});
}
function adPausedEvent(event) {
var videotype = "zee english video";
gtag("event", "kaltura_adpaused", { "event_category": videotype, "event_label": vlabel});
}
/* End of Kaltura player function code */
$(document).delegate("div[id^='play']", "click", function(){
//console.log($(this).attr("id"));
//console.log($(this).attr("video-source"));
//console.log($(this).attr("video-code"));
var isyoutube = $(this).attr("video-source");
var vurl = $(this).attr("video-path");
var vid = $(this).attr("id");
$(this).hide();
var pvid = $(this).attr("newsid");
var vx = $(this).attr("id").replace('play-','');
var vC = $(this).attr("video-code");
var playDiv = "video-" + vid + "-" + pvid;
if(isyoutube =='No'){
kalturaPlayerAPIReady(vC, playDiv,pvid);
}else{
onYouTubePlay(vid, vC, playDiv,vx, pvid);
}
});
$(document).delegate("div[id^='ptop']", "click", function(){
var vid = $(this).attr("id").replace('ptop','');
$(this).hide();
var pvid = $(this).attr("newsid");
var vurl = $(this).attr("video-path");
//console.log($(this).attr("id") + "--" + vid);
//console.log($(this).parent().children().find('#play-'+vid).attr("video-source"));
//console.log($(this).parent().children().find('#play-'+vid).attr("video-code"));
var isyoutube = $(this).parent().children().find('#play-'+vid).attr("video-source");
var vC = $(this).parent().children().find('#play-'+vid).attr("video-code");
var playDiv = "mvideo-play-" + vid + "-" + pvid;
if(isyoutube =='No'){
//console.log(jwplayer($(this).attr("id")).getState());
kalturaPlayerAPIReady(vC, playDiv,pvid);
}else{
onYouTubePlay($(this).attr("id"), vC, playDiv, vid, pvid);
}
});
var nxti = 3;
var ci = 1;
var nxti_1 = 6;
var nxti_2 = 9;
var nxti_3 = 12;
if($.autopager==false){
var use_ajax = false;
/*var disqus_shortname="zeehindi";
var disqus_identifier; //made of post id and guid
var disqus_url; //post permalink
function loadDisqus(source, identifier, url, nid) {
if (window.DISQUS) {
//alert("if");
jQuery('
').insertAfter(source);
jQuery('#disqus_thread').insertAfter(source); //append the HTML after the link
//if Disqus exists, call it's reset method with new parameters
DISQUS.reset({
reload: true,
config: function () {
this.page.identifier = identifier;
this.page.url = url;
}
});
}else{
jQuery('
').insertAfter(source);
disqus_identifier = identifier; //set the identifier argument
disqus_url = url; //set the permalink argument
//append the Disqus embed script to HTML
var dsq = document.createElement('script'); dsq.type="text/javascript"; dsq.async = true;
dsq.src="http://" + disqus_shortname + '.disqus.com/embed.js';
jQuery('head').append(dsq);
}
};*/
/*$('.disqusOn').live( "click", notify );
function notify() {
identifier = $(this).attr('id');
dUrl = $(this).attr('disqus-url');
source = $(this).parent();
loadDisqus(jQuery(this), identifier, dUrl);
}*/
function loadshare(curl){
history.replaceState('' ,'', curl);
if(window.OBR){
window.OBR.extern.researchWidget();
}
//console.log("loadshare Call->" + curl);
//$('html head').find('title').text("main" + nxtTitle);
if(_up == false){
var cu_url = curl;
gtag('config', 'UA-2069755-1', {'page_path': cu_url });
if(window.COMSCORE){
window.COMSCORE.beacon({c1: "2", c2: "9254297"});
var e = Date.now();
$.ajax({
url: "/marathi/news/zscorecard.json?" + e,
success: function(e) {}
})
}
//console.log('ga:'+r);
/*(function () {
var ga = document.createElement('script'); ga.type="text/javascript"; ga.async = true;
ga.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'stats.g.doubleclick.net/dc.js';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
})();*/
//console.log("loadshare Call");
}
}
if(use_ajax==false) {
//console.log('getting');
var view_selector="div.center-section"; // + settings.view_name; + '.view-display-id-' + settings.display;
var content_selector = view_selector; // + settings.content_selector;
var items_selector = content_selector + ' > div.rep-block'; // + settings.items_selector;
var pager_selector="div.next-story-block > div.view-zn-article-mc-all-2017 > div.view-content > div.clearfix"; // + settings.pager_selector;
var next_selector="div.next-story-block > div.view-zn-article-mc-all-2017 > div.view-content > div.clearfix > a:last"; // + settings.next_selector;
var auto_selector="div.tag-block";
var img_location = view_selector + ' > div.rep-block:last';
var img_path="
"; //settings.img_path;
//var img = '
' + img_path + '
';
var img = img_path;
//$(pager_selector).hide();
//alert($(next_selector).attr('href'));
var x = 0;
var url="";
var prevLoc = window.location.pathname;
var circle = "";
var myTimer = "";
var interval = 30;
var angle = 0;
var Inverval = "";
var angle_increment = 6;
var handle = $.autopager({
appendTo: content_selector,
content: items_selector,
runscroll: maindiv,
link: next_selector,
autoLoad: false,
page: 0,
start: function(){
$(img_location).after(img);
circle = $('.center-section').find('#green-halo');
myTimer = $('.center-section').find('#myTimer');
angle = 0;
Inverval = setInterval(function (){
$(circle).attr("stroke-dasharray", angle + ", 20000");
//myTimer.innerHTML = parseInt(angle/360*100) + '%';
if (angle >= 360) {
angle = 1;
}
angle += angle_increment;
}.bind(this),interval);
},
load: function(){
$('div.loading-block').remove();
clearInterval(Inverval);
//$('.repeat-block > .row > div.main-rhs2451196').find('div.rhs2451196:first').clone().appendTo('.repeat-block >.row > div.main-rhs' + x);
$('div.rep-block > div.main-rhs2451196 > div:first').clone().appendTo('div.rep-block > div.main-rhs' + x);
$('.center-section >.row:last').before('
Next Story
');
//$(".main-rhs" + x).theiaStickySidebar();
var fb_script=document.createElement('script');
fb_script.text= "(function(d, s, id) {var js, fjs = d.getElementsByTagName(s)[0];if (d.getElementById(id)) return;js = d.createElement(s); js.id = id;js.src="https://connect.facebook.net/en_GB/sdk.js#xfbml=1&version=v2.9";fjs.parentNode.insertBefore(js, fjs);}(document, 'script', 'facebook-jssdk'));";
var fmain = $(".sr"+ x);
//alert(x+ "-" + url);
var fdiv = '
';
//$(fb_script).appendTo(fmain);
$(fdiv).appendTo(fmain);
FB.XFBML.parse();
var $dfpAd = $('.center-section').children().find("#ad-"+ x);
xp = "#star"+x;
//var $dfpAdrhs = $('.main-rhs' + x).children().find('.adATF').empty().attr("id", "ad-300-" + x); //$('.content-area > .main-article > .row > .main-rhs'+x).find('#ad-300-' + x);
//var $dfpAdrhs2 = $('.main-rhs' + x).children().find('.adBTF').empty().attr("id", "ad-300-2-" + x);//$('.content-area > .main-article > .row > .main-rhs'+x).find('#ad-300-2-' + x);
//var $dfpMiddleAd = $('.content-area > .main-article > .row').find('#ar'+x).find('#ad-middle-' + x).empty();
//fillElementWithAd($dfpAdrhs, '/11440465/Zeenews_English_Web/Zeenews_English_AS_ATF_300x250', [[300, 250], [300, 600]], {});
//fillElementWithAd($dfpAdrhs2, '/11440465/Zeenews_English_Web/Zeenews_English_AS_BTF_1_300x250', [300, 250], {});
//fillElementWithAd($dfpMiddleAd, '/11440465/Zeenews_Hindi_Article_Middle_300x250_BTF', [300, 250], {});
var instagram_script=document.createElement('script');
instagram_script.defer="defer";
instagram_script.async="async";
instagram_script.src="https://platform.instagram.com/en_US/embeds.js";
/*var outbrain_script=document.createElement('script');
outbrain_script.type="text/javascript";
outbrain_script.async="async";
outbrain_script.src="https://widgets.outbrain.com/outbrain.js";
var Omain = $("#outbrain-"+ x);
//alert(Omain + "--" + $(Omain).length);
$(Omain).after(outbrain_script);
var rhs = $('.main-article > .row > div.article-right-part > div.rhs2451196:first').clone();
$(rhs).find('.ad-one').attr("id", "ad-300-" + x).empty();
$(rhs).find('.ad-two').attr("id", "ad-300-2-" + x).empty();
//$('.main-article > .row > div.article-right-part > div.rhs2451196:first').clone().appendTo('.main-article > .row > div.main-rhs' + x);
$(rhs).appendTo('.main-article > .row > div.main-rhs' + x); */
setTimeout(function(){
var twit = $("div.field-name-body").find('blockquote[class^="twitter"]').length;
var insta = $("div.field-name-body").find('blockquote[class^="instagram"]').length;
if(twit==0){twit = ($("div.field-name-body").find('twitterwidget[class^="twitter"]').length);}
if(twit>0){
if (typeof (twttr) != 'undefined') {
twttr.widgets.load();
} else {
$.getScript('https://platform.twitter.com/widgets.js');
}
//$(twit).addClass('tfmargin');
}
if(insta>0){
$('.content > .left-block:last').after(instagram_script);
//$(insta).addClass('tfmargin');
window.instgrm.Embeds.process();
}
}, 1500);
}
});
/*$("#loadmore").click(function(){
x=$(next_selector).attr('id');
var url = $(next_selector).attr('href');
disqus_identifier="ZNH" + x;
disqus_url = url;
handle.autopager('load');
history.pushState('' ,'', url);
setTimeout(function(){
//twttr.widgets.load();
//loadDisqus(jQuery(this), disqus_identifier, disqus_url);
}, 6000);
});*/
/*$("button[id^='mf']").live("click", disqusToggle);
function disqusToggle() {
console.log("Main id: " + $(this).attr('id'));
}*/
$(document).delegate("button[id^='mf']", "click", function(){
fbcontainer="";
fbid = '#' + $(this).attr('id');
var sr = fbid.replace("#mf", ".sr");
//console.log("Main id: " + $(this).attr('id') + "Goodbye!jQuery 1.4.3+" + sr);
$(fbid).parent().children(sr).toggle();
fbcontainer = $(fbid).parent().children(sr).children(".fb-comments").attr("id");
//console.log(fbcontainer);
//var commentsContainer = document.getElementById(fbcontainer);
//commentsContainer.innerHTML = '
';
});
/************Player Code ***********/
var title, imageUrl, description, author, shortName, identifier, timestamp, summary, newsID, nextnews;
var previousScroll = 0;
//console.log("prevLoc" + prevLoc);
$(window).scroll(function(){
var last = $(auto_selector).filter(':last');
var lastHeight = last.offset().top ;
//st = $(layout).scrollTop();
//console.log("st:" + st);
var currentScroll = $(this).scrollTop();
if (currentScroll > previousScroll){
_up = false;
} else {
_up = true;
}
previousScroll = currentScroll;
//console.log("_up" + _up);
var cutoff = $(window).scrollTop() + 64;
//console.log(cutoff + "**");
$('div[id^="row"]').each(function(){
//console.log("article" + $(this).children().find('.left-block').attr("id") + $(this).children().find('.left-block').attr('data-url'));
if($(this).offset().top + $(this).height() > cutoff){
//console.log("$$" + $(this).children().find('.left-block').attr('data-url'));
if(prevLoc != $(this).children().find('.left-block').attr('data-url')){
prevLoc = $(this).children().find('.left-block').attr('data-url');
$('html head').find('title').text($(this).children().find('.left-block').attr('data-title'));
$('meta[name=description]').attr("content",$(this).children().find('.left-block').attr('data-summary'));
$('meta[name=keywords]').attr("content",$(this).children().find('.left-block').attr('data-keyword'));
$('meta[name=news_keywords]').attr("content",$(this).children().find('.left-block').attr('data-keyword'));
pSUPERFLY.virtualPage(prevLoc,$(this).children().find('.left-block').attr('data-title'));
//console.log("Summary: " + $(this).children().find('.left-block').attr('data-summary'));
//console.log("Keyword: " + $(this).children().find('.left-block').attr('data-keyword'));
//history.pushState('' ,'', prevLoc);
loadshare(prevLoc);
}
return false; // stops the iteration after the first one on screen
}
});
if(lastHeight + last.height() < $(document).scrollTop() + $(window).height()){
//console.log("**get");
url = $(next_selector).attr('href');
x=$(next_selector).attr('id');
//console.log("x:" + x);
//handle.autopager('load');
/*setTimeout(function(){
//twttr.widgets.load();
//loadDisqus(jQuery(this), disqus_identifier, disqus_url);
}, 6000);*/
}
//lastoff = last.offset();
//console.log("**" + lastoff + "**");
});
//$( ".content-area" ).click(function(event) {
// console.log(event.target.nodeName);
//});
/*$( ".comment-button" ).live("click", disqusToggle);
function disqusToggle() {
var id = $(this).attr("id");
$("#disqus_thread1" + id).toggle();
};*/
//$(".main-rhs2451196").theiaStickySidebar();
var prev_content_height = $(content_selector).height();
//$(function() {
var layout = $(content_selector);
var st = 0;
///});
}
}
});
/*}
};*/
})(jQuery);