On Thursday, Salesforce announced its plan to invest $4 billion in its UK business over the next five years, citing strong demand for digital transformations and artificial intelligence. This commitment follows a previous five-year investment of $2.5 billion that the company outlined in 2018.
The substantial investment from Salesforce is viewed as a positive boost to the UK’s technology industry, particularly as it comes shortly after Microsoft’s president, Brad Smith, expressed concern over a regulatory decision that blocked Microsoft’s acquisition of Activision Blizzard, stating that it had shaken confidence in Britain.
British Prime Minister Rishi Sunak welcomed Salesforce’s investment, stating that it is a resounding endorsement of the UK economy. Sunak recently outlined plans during his visit to Washington to host a global summit on AI safety in Britain later this year, recognising the urgency for governments worldwide to establish regulations governing the use of this groundbreaking technology.
Salesforce expressed its intention to collaborate with the UK government to drive the next wave of digital transformation in the era of artificial intelligence. The company emphasised the importance of a pro-innovation regulatory framework that promotes the safe and responsible use of AI. Salesforce UKI boss Zahra Bahrololoumi highlighted their commitment to delivering secure, trusted, enterprise-ready generative AI solutions for UK businesses.
In June, Salesforce reported disappointing quarterly results, which it attributed to the uncertain US economy and weaker demand from financial services and technology companies. However, this new investment signals the company’s long-term commitment to the UK market and its belief in the potential for growth and innovation in the country’s technology sector.