On the first day on the way back to Howrah from NJP, some of the Indian passengers were disillusioned. They complain about food and passenger safety. Many of the passengers expressed their anger in front of the media when they got down to Howrah. Many expected to receive royal service. But many of them are disappointed.
Meanwhile, some of the passengers claimed that the train going to NJP was much cleaner. The same was heard from the mouths of other passengers. But the passengers of the night train which reached Howrah from NJP were very angry.
Some of them claimed that cake was supposed to be given. But it was not given. Dab was supposed to give water. It was not found. He didn’t even give Rasgolla. It wasn’t meant to be. Several passengers said it was not what they expected as a premium train. The service is also delayed. It is not expected at all.
Meanwhile, several passengers claimed that passengers without tickets also boarded the train. Some of the passengers claimed that they had reached an agreement with the railway police. Here is the question, how did the passenger get up without a ticket in India?
This was the first train of the day. Prime Minister Narendra Modi inaugurated this train on December 30. Then the first train went to NJP this morning. That train departs from NJP in the morning. And there are many complaints among the passengers about the service on the return train.
Some of the passengers claim that they have been given cold food. A lot of the food was not of good quality. Had to ask for food. The service was not good. A passenger complained that even the smell of the bathroom could be found inside the train compartment.
A passenger said in front of the media that the service is worse than Shatabdi. The ticket is worth so much, but there are many problems. Food quality is not good at all.
But not everyone has had such a bad experience. Many hope that the railway authorities will quickly overcome the minor problems that are there. Many passengers are actually counting the days with new hope around this train. They want the service of this train to be improved.
However, IRCTC has informed a media that it will be investigated where the problem occurred.