GURUGRAM: A woman has lost nearly Rs 16 lakh to phone callers impersonating bank representatives after she contacted the customer care number of a leading private bank to resolve an issue with her bank account, said police.
In November last year, Poornima Anand, a resident of Sector 53, registered a complaint related to her account on the bank customer care number. On November 12, she received a call from a person who identified as Rahul Sharma from the bank and asked her to download AnyDesk so he could probe the issue.
During the call, he applied for a Rs 13.15 lakh loan from her account and transferred the amount to different online wallets.
“I was unaware about the transactions and did not receive any notification from the bank,” Anand said.
On November 25, she again received a call from a man identifying as Sujith, a bank representative.
He also asked Anand to download AnyDesk and log in to her bank account. The fraudster withdrew around Rs 3 lakh from her account.
A case has been filed at the cyber police station under IPC Section 420 (cheating) and Section 66D of the IT Act.
In November last year, Poornima Anand, a resident of Sector 53, registered a complaint related to her account on the bank customer care number. On November 12, she received a call from a person who identified as Rahul Sharma from the bank and asked her to download AnyDesk so he could probe the issue.
During the call, he applied for a Rs 13.15 lakh loan from her account and transferred the amount to different online wallets.
“I was unaware about the transactions and did not receive any notification from the bank,” Anand said.
On November 25, she again received a call from a man identifying as Sujith, a bank representative.
He also asked Anand to download AnyDesk and log in to her bank account. The fraudster withdrew around Rs 3 lakh from her account.
A case has been filed at the cyber police station under IPC Section 420 (cheating) and Section 66D of the IT Act.
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