Last Updated: January 31, 2023, 13:12 IST
This outage is not because of a broken update.
The report also mentioned that if someone’s online presence on the platform is hidden, then the current configuration is safe and nobody can see when they are online.
Meta-owned messaging platform WhatsApp is facing a server-side issue, making it impossible to update the privacy setting “who can see when I’m online,” globally on iOS.
This outage is not because of a broken update, reports WABetaInfo.
WhatsApp is experiencing an issue when updating privacy settings!It is no longer possible to toggle the setting “who can see when I’m online” on WhatsApp due to a server-side bug #whatsappdown
We will let you know when this is fixed.https://t.co/xgJyf1FDqC
— WABetaInfo (@WABetaInfo) January 31, 2023
It is still unclear how many users are affected by this issue and what is causing the current issue.
The company has not yet released any official statement or provided any information on the reasons behind the issue.
The report also mentioned that if someone’s online presence on the platform is hidden, then the current configuration is safe and nobody can see when they are online.
In October last year, the messaging platform had suffered a global outage including in India that lasted for over two hours.
According to outage monitor website DownDetector, over 85 per cent of people had reported problems while messaging, 11 per cent while using the app, and 3 per cent while using the website.
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(This story has not been edited by News18 staff and is published from a syndicated news agency feed)