2 crore compensation for excess hair cut, stayed: Supreme Court said compensation should be based on physical evidence

New Delhi44 minutes ago

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The Supreme Court on Wednesday stayed an order of the National Consumer Disputes Redressal Commission (NCDRC). In this order, a model was asked to pay Rs 2 crore as compensation for excessive haircut in a hotel owned by the ITC group.

A bench of Justice Aniruddha Bose and Justice Sudhanshu Dhulia issued notice to model Aashna Roy on ITC’s appeal challenging the NCDRC order. The Supreme Court said that compensation should be based on material evidence and not just on word of mouth.

The NCDRC had on September 21, 2021 reaffirmed its direction to pay Rs 2 crore as compensation to the company. Earlier, the Supreme Court had quashed the order of NCDRC in February this year. Also, the court asked the NCDRC to consider the issue based on the evidence shown by the model.

First let’s know what is the whole matter
According to model Aashna Roy, she went to a hairstyling salon at Hotel ITC Maurya in New Delhi on April 12, 2018. That day the hair dresser was not in the salon which regularly did his hair. On this his hairdressing work was assigned to another hair dresser.

This model is Aashna Rai.  He had complained to NCDRC for compensation for excessive hair cutting.

This model is Aashna Rai. He had complained to NCDRC for compensation for excessive hair cutting.

hair dresser cut more hair
Aashna told that she told the hairdresser how to cut her hair. When the hairstyling was done, Aashna noticed that the hair dresser had chopped off her hair too much. Only 4 inches of hair remained on his head. His hair was barely touching his shoulders. It was not at all what he said.

According to the model, due to such haircut she could not live her normal busy life as she was not looking beautiful anymore. Due to this haircut, he had to face a lot of humiliation and embarrassment.
claim to go into depression

Roy claimed that her modeling career completely fell apart and she went into depression. Left with no option, he filed a complaint with the NCDRC alleging deficiency in service. It sought a written apology from the ITC management as well as compensation of Rs 3 crore for harassment, humiliation, mental trauma, loss of career, loss of income and loss of future prospects.

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